Hi my virgin. But for the past few weeks the hub power light is showing solid red. Options. I've checked the network log and there's a lot of warnings and critical entries:Mobile Your Account. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. It’s like a. Hi clairelb444, Thank you for reaching out and welcome back to our community, sorry to hear your Router light is Red and that it appears to be hot, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept. The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. It provides phone, internet and TV services to its customers. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. Flashing Red – Updating firmware. Options. Had my Internet completely drop. on 30-09-2020 17:56. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Joining in. 10 REPLIES. BD20. Next. One of the most common. There are two notifications in my VM app: 1. Yes you do! Now it is more likely the the red light is down to the 1p components that the manufacturers used and are starting to fail rather than it being a genuine overheating issue - but we can't be sure, and even if that was the case, imagine that in the future your hub were to overheat, how could you tell?We would like to show you a description here but the site won’t allow us. The hub is not in direct sunlight and not near a heat source. . Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. We're pleased to announce that we've strengthened our partnership with Netflix. Dear Virgin Team, Our router (Hub 3. 4Ghz and 5Ghz Wireless networks. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. I've touched the hub and it seems a. Tuning in In response to Carley_S. I have tried the pinhole reset. There's no official status of an orange light on the Hub 3. I am going to send you a private message. I have seen similar posts on the boards and have followed all instructions. I know work as been going on today but I still have a red flashing phone light on my hub 3. The first person I spoke with had never heard of the Blue Light Card, was put on hold and then cut off. On us. 4 and 5 GHz wifi bands by renaming them in the settings and at the same time switch off "channel optimisation/Smart wifi” “ apply and save the settings. In normal mode, my tv, which is hard wired to the router via Ethernet works fine but occasionally but anything connected wirelessly i. Networking and WiFi. If it’s not a technical issue you need help with then we’re here to support you on. wifi speed is what it usually is. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Hitron router guide. how can i get a co; Virgin mobile samsung galaxy s2 wont turn on keeps blinking blue light? No internet access but blue light on virginIf it is a wifi only issue, then on a Hub3/4/5, you can try separating the SSID's of the 2. Hi! The red light has been switched on on my hub for months. Options. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. Installing a Replacement router. Please report back with the result. - pressed reset button for 15 seconds. Plug each one into a mains socket and switch on. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. The hub flashing red light. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. The green light might be flashing because of a faulty link. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Did you mean: Virgin Media Community. I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for professional reasons so can't afford an outage. 0. Green flashing is a firmware update in progress. It isn’t. Please can you take out all the cables and put them back in. SpeedHi. on 17-12-2022 17:27. Thought it might be something overheating. Virgin Media is a telephone operator in the UK that provides television, internet, mobile and fixed-line services. Since Friday morning I have been having intermittent issues with my internet/hub 4. Virgin Media Super Hub 2. I've recently had issues with my ethernet cable and WiFi connections from the router to my PC, however WiFi signal is connecting on phones. A Virgin Media hub’s white light has a special meaning. Our 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. Recording in progress. Will the pod still work or does it have to be 1 single network. I have a new virgin 360 remote, it has stopped working, and only just flashes white. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. The Virgin Media Hub 3 is a wireless modem router that comes with a variety of functions. The power light of the Virgin Media Hub 3. Wi-Fi Bands Getting the most from your Wi-Fi. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it. Virgin Media. The do's and don'ts. Depending on the age of the hub eventually white light can fail and red becomes default. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. The lights cycle through green while its starting up then sit on white when its on and working, of its doing anything you'll see the other lights come on temporarily, WiFi light flashs when it's connecting to WPS or comes on for a bit if a new device gets connected, the arrows come on when it's getting an update usually. Try our TV troubleshooting tool now. Plug each one into a mains socket and switch on. Virgin Media. Hey my box still works etc but the power light doesn’t come on?Go to solution. Hi hope someone can help , my V6 tv box has a constant red light for the last few weeks , ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. 0 Kudos. I did have a billing issue, but that has been solved. It’s like a. Super hub - Status lights and control buttons. Best done from a wired connection. This may take up to 2 minutes. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Now a ‘white’ LED is actually made up of a red, green and blue component, and for reasons which are far too boring to go into here, the blue part tends to fail first, especially on ‘cheap’ components, and the VM hubs aren’t exactly built to say, Apple. I have tried a pinhole reset twice now but the light remains orange. on 01-04-2023 20:55. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Switch on the power button. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button. One thing to check is make sure the box is set to fast start or active start. What do the lights on my Virgin Media router mean? Virgin Media Broadband Hub; Virgin Router Lights; What Do The LEDs Indicate? Virgin Media Hub. Make sure all the cable are secure on the hub or splitter. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. When your Virgin Media router lights are flashing green it means the router is updating its firmware. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. I have contacted customer support who assured me that 'everything looked fine from their end' but everything is NOT fine. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? 4 pics 1 word- soccer ball surrounded by blue light, red light, stage with multicolor lights, another stage with more lights? Blue heart on virgin box. After that it starts the process over again and reverts back to the green. I have: - turned it on and off at the wall - checked all cables, switches etc for loose connections - pressed reset button for 15 seconds. 1 ACCEPTED SOLUTION. The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. As per the advice from @nodrogd, this will need to be replaced. Chatter and natter. Virgin media hub 3 lights meaning; Virgin Media is a major telephone and broadband provider in the UK. ) d HUB 5 Flashing Blue Light. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. Since upgrading to 360 on both of my V6 boxes, the box I use most (in the lounge) seems to lose its power light after a period of time left on standby (like you go out for the day or overnight). Recording Light: This light will be red when the box is recording a program. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. 1, sign on and put it into modem mode. A power adaptor to plug into the Stream box and a power socket at the wall. VM will not dispatch any technicians while an area fault exists. Virgin Media Intelligent Mesh Wi-Fi Pod ReviewWatch Virgin Media Hub 5 Review to GrumpyMan's REVIEW. Attach everything back on with 2 minutes to spare. We’re updating your 360 box from today. 0 (black) Close. Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. The white power light turns on when the seat is turned on, indicating that the appliance is in use. 0800 953 9500. If you spot any issues, try our Troubleshooting tips on page 10. My hub 3 seems to have the two green lights maybe 5-6 times a day. Why is my Virgin Media light orange? There is a light on the Hub 3. The Virgin Media Hub is offered as part of its Gig1 broadband package. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. and the orange light is still on. I have a solid red light on my hub, it's hot and I can smell a burning plastic smell. Dave. The “Ready” light: This should be on 24/7. . If it’s flashing green, it’s starting up. What do the lights mean on my Virgin Media router? This all depends on what type of router you have. Virgin MediaThanks for this. After plugging in the box for the first time on the 12th October we noticed the box had an orange light. If there is no light coming from your device, these are the steps you will need to follow. Sorry to hear of the hub issues and the red light, we appreciate you taking the time to raise this via the forums and welcome to the community. Virgin Media Super Hub 4 Lights. . on 19-05-2023 21:46. On our wavelength. Internet LED. Bottom – WLAN (green/blue). Hi - my Hub 3 light has recently started showing pale orange (and sometimes dark orange) at times. Now, navigate to the Advanced Settings, then click on Wireless. Didn’t even know the reset button was there. 3. I also now have a permanently on red light. 2 Comments The Virgin Media Hub 3 is one of the older routers in the fleet now, but there are still millions of them in people’s homes. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. " i only have white light meaning systems all going but as for a frontroom light i dont have one no more until the. . intermittent. Community Natter. It has done for over a couple of hours now. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). 2) Turn off the hub and disconnect any Ethernet cables. Connection across the house has been worsening over the last few days. Everything is still working fine at the moment. In your Stream kit you’ll find everything you need to get the Stream box up and running. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Tech Chatter. All Lights Are Off; Internet LEDs Are Blinking And Clear Power LED Is On ; White Power LED Is On And Internet Light Is Off ; Clear Power Led Is On and Ready Light Is off ; Virgin Media Hub 3 . Just keeps resorting back to flashing green. I don't work for Virgin Media. But fear not, as Virgin Media WiFi Troubleshooting does not have to be difficult. Have followed the instructions to the letter on set up and it is not working. Router has a solid red light on. Joining in. It came on all of a sudden this afternoon and restarting and checking wires hasn’t fixed it. on 16-08-2022 20:39. The hub is in an open area all to itself, and is not hot to touch, aside from a little bit of heat from the top area. on 06-11-2022 18:30. on 17-10-2022 00:18. This flashing green light indicates that the Hub 3 is connected and operational. Find out what all the different lights mean on your Virgin Media Ireland Hub. Go to solution. There's no official status of an orange light on the Hub 3. I am sorry to hear that there is an issue with. Now, disable both WPS options and click on save. If the Base light is red, the hub may be overheating, and if the Power light is green, it’s a sign of a loose connection in the network. 1, sign on and put it into modem mode. Choose an option below to help you make the most of your new service. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is working as normal; For more information and solutions to Virgin Media Hub. . Thank you for your post and welcome to our community. If it's a red light in Router mode as opposed to modem mode - VM need to swap out the hub asap as it is either overheating or thinks it is due to a faulty sensor! If it were me, I'd call 150 (or 0345 454 1111) and tell them it is hot - they'll book a tech visit sharpish!Amber light. I have not had any impact on my internet speed, even when the light was red, everything seemed normal. 0 from his previous accommodation. Options. Use this button to reboot or reset your router to its factory default settings. My Hub 3 remains with a solid red light even after rebooting, moving the location, leaving it off to. These lights are: Power: This light will be solid white when the router is powered on. Go to the Network & Internet settings of your device. Any attempt to reset or hard reset it have failed and. Reboot the Virgin Media broadband Hub and TV box Sound issues on Virgin TV channels TV issues can be caused by a number of factors, from connection faults to issues in your. Ive tried disconecting all of the cables and rebooting the device but the - 5280311. The router position is not changed so no reason to suspect overheating. on 13-06-2023 11:34. Reboot your Virgin Media Hub and ensure it is powered off for at least 30 seconds. If you wish, you can choose to protect WPS with an eight-digit pin that has to be entered on any device you’re connecting. They change to white when the connection is. Its indicative of a failing/fading cheap LED component and is no indicator of any performance issues with the Hub - although VM have never "officially" noted this. Normal working, anything between white to yellow to orange. in Medway Kent . Check it's plugged in. virgin media tech support has no clue. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk password. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. If they say it's already activated then they may be able to book a tech appointment for you. There are no other lights on or flashing on the hub and my conne. Had the hub for a good few years. Check here to find out what the lights on your Virgin Media router mean. on 05-04-2023 07:59. 5. Hi, My virgin WiFi Hub 3. The Gamer Lounge. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. Virgin Media's Stream is a pocket-sized all-in-one streaming box. Where you go, TV 360 goes (if there’s internet). So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . If it's in modem mode then that's normal. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. This may take up to 2 minutes. Each morning on the Virgin Media router denotes a different feature of your broadband connection. also pin reset. The other green lights will turn come back on (I. This can happen after a software upgrade. Also not warm/hot to the touch. In this article,. QuickStart, set up and connections. Then I tried switching everything off at the mains but it still comes. It means there is an issue with your connections even though the Virgin Hub 4 is on. on 10-09-2022 13:10. Keeps flashing a white light. All wifi devices will need reconnecting to the best SSID at each location. My pictures constantly pixelates on certain and recorded channels too. Tudor. The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. Wait at least a full minute for the router to reboot. I've popped you over a private message (purple envelope, right hand corner) to get a few more details so I can arrange an engineer. Red. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. It hasn't been moved since i've had it (several years. on 09-08-2022 09:04. my router has had a red light on for over a week now. This could be caused by a fault in the network or a problem with the customer's equipment. Hi mayshane189. If the arrows are flashing, it’s important to contact Virgin Media for assistance. on 16-10-2022 14:35. Thanks. When you’re using their services, it’s important to know what the lights mean on your Virgin Media equipment. Thank you. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before? The only way it works now is to connect it via Ethernet cable. Make sure all the cable are secure on the hub or splitter. There is no connection to the VM network. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. If it’s blinking blue or green, all’s well; if it’s. Red light on a Virgin Media Hub 4. When looking for ways to fix an issue, rebooting the device is always the first solution. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Stable Red – Cable. 1 ACCEPTED SOLUTION. Contact us. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Nothing seems to help. Why is my Virgin Media light orange? There is a light on the Hub 3. - pressed reset button for 15 seconds. Provide 10 minutes for it to do any required updates. Options. Then find the SSID boxes an type new names in there (Smurf_2 & Smurf_5 - same passwords) - save/apply. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. The legacy TiVo has 6/7 LEDs if you include the recording lights. It's connected to the Internet, and is providing WiFi through 2 pods too and multiple devices. So you won't have to worry about running out of space to store all your favourite TV. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. Checks you can do. When the power light is solid white, it indicates that the hub is on and working correctly. A guide to the lights, reading from top to bottom, can be found below. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. . Mumfordd04. If so have your account and area number handy, and the hub serial number. intermittent. Options. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. All wifi devices will now need reconnecting to the best SSID at each location. All in one super nifty tool. Hi I have a constant red light on my router 3. It should then pulse slowly as it connects to your Hub. on 01-12-2022 23:05. If the light on your Virgin Media Hub is red, it means that there is a problem with the connection between the hub and the network. red light on hub. Good morning, My virgin WiFi Hub 3. If the power button is flashing amber, your hub is in recovery mode. The Wi-Fi light –. I have tried to get all 4 set up and can't make them work. Red light on a Virgin Media Hub 4 The red light indicates that there’s no connection to Virgin’s network. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. 2. Red light on hub 3. 2: Press "info" from a live channel and scroll to the bottom panel. Suddenly this morning we have a green flashing light with no internet. Installing . It was a black screen with the info that the channels were updating etc. The equipment is usually pre-activated, however you might need to call 0800 953 9500 to activate the hub. I am so sorry to hear you are affected by a red light on your hub. on 07-01-2023 13:02. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Why is there no light on my virgin box? There are a number of reasons why you might see no light when you turn on your Virgin Media routers. If you’re seeing strange lights. The Virgin Media Hub 5 light at the front let's you know what is g. and tells you of more local issues down to postcode level. Understanding what each of these lights mean can help you diagnose and troubleshoot network issues. So my virgin hub has been working fine for ages but all of a sudden a few days ago the light bar went red instead of white. If it is red, that means there is a problem with your internet connection. We have a flashing green light, and a solid green WiFi light. Hi Adri, the modem light has remained white, whenever I have checked it. I'm sorry to hear about the issues with the red light on the hub. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. How to reboot my modem. At the moment, broadband is working OK, but I wonder if this might mean. Entertain me; Broadband Deals. Please follow the below steps. What the lights on the modem mean. Won't connect. Hub3 flashing green lights. Options. What lights should be on Virgin Media Hub? When you connect your Hub to the network, the internet light will be off. In response to feedback that the colours indicating ‘standby’ and ‘on’ were too similar, the colour of the ‘standby’ light on the front of your Virgin TV 360 box is changing from light-blue to red. 1 ACCEPTED SOLUTION. This process can start again if there’s lots of interference. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. The power-indicator LED on the right, and then the "network connection" warning in the middle. The Virgin Media Hub is offered for free to its customers as par of the Gig 1 package. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterdayAccording to this Link a box with the light flashing in any colour is faulty. on 06-12-2022 20:53. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. The Power Light: This light should be a solid green when the router is powered on. Hi, my V6 tv box has a constant red light for months, ive looked on line and it says it could be over heating but its not that hot to touch , i have tried switching it off for hours at a time but when i turn it back on its still red. 0. I have a Super Hub 3 (white) at the moment. I don't really care that the light is orange, what I do care about is VERY poor WiFi. No Virgin Hub 3 Lights on at all. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Reply. Dave. I have: - turned it on and off at the wall.